Privacy Policy

1. Who We Are

This Privacy Policy applies to the website clambero.com and is issued by:

Clambero DOO is the data controller for personal data processed through this website.

2. What Data We Collect

We collect the following categories of personal data:

a) Data collected automatically (Analytics)

When you visit our website and have accepted analytics cookies, Google Analytics collects:

• Anonymized IP address
• Browser type and version
• Operating system
• Device type (desktop, mobile, tablet)
• Pages visited and time spent
• Referring website (how you arrived at our site)
• Geographic location (country/city level only)

We use IP anonymization, meaning the last octet of your IP address is removed before storage. We do not collect full IP addresses.

b) Data you provide via Calendly

If you book a meeting through the "Work with us" or "Book a Demo" links, you will be redirected to Calendly (calendly.com), an independent third-party service. When you schedule a call, Calendly collects your name, email address, and any additional information you provide. This data is processed by Calendly under their own Privacy Policy. We receive a copy of your booking details in order to conduct the scheduled meeting.

3. Cookies

We use cookies only after you have given explicit consent via our cookie banner. We use the following cookies:

You can withdraw your cookie consent at any time by clearing your browser's local storage or by contacting us. You can also manage and delete cookies through your browser settings.

4. Purposes and Legal Basis for Processing

5. Data Retention

We retain personal data for the minimum period necessary:

• Google Analytics data — retained for 14 months, after which it is automatically deleted by Google.
• Calendly booking data — retained as long as necessary for business communication. You may request deletion at any time.
• Cookie consent preference — stored in your browser's localStorage until you clear it.

6. Third-Party Services and Data Transfers

We use the following third-party services that may process your personal data:

Google Analytics (Google LLC)

Google Analytics is a web analytics service provided by Google LLC, headquartered in the United States. When you accept analytics cookies, anonymized data is transferred to Google's servers, which may be located outside the European Economic Area and Republic of Serbia. Google LLC is certified under the EU–U.S. Data Privacy Framework, providing an adequate level of protection for personal data. You can review Google's privacy practices at policies.google.com/privacy and opt out of Google Analytics tracking via the Google Analytics Opt-out Browser Add-on.

Calendly (Calendly LLC)

Calendly is a scheduling service provided by Calendly LLC, headquartered in the United States. When you book a meeting, your data is processed by Calendly under their Privacy Policy.

Google Fonts

We use Google Fonts to display web fonts. When loading fonts, your browser sends a request to Google's servers, which may process your IP address. Google Fonts does not set cookies or track users for advertising purposes.

7. Your Rights Under ZZPL

Under the Law on Personal Data Protection of the Republic of Serbia ("Zakon o zaštiti podataka o ličnosti", Official Gazette RS No. 87/2018), you have the following rights:

• Right of access — You have the right to obtain confirmation of whether we process your personal data and, if so, to receive a copy.
• Right to rectification — You have the right to request correction of inaccurate or incomplete personal data.
• Right to erasure ("right to be forgotten") — You have the right to request deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or when you withdraw consent.
• Right to restriction of processing — You have the right to request that we limit the processing of your personal data in certain circumstances.
• Right to data portability — You have the right to receive your personal data in a structured, machine-readable format.
• Right to object — You have the right to object to processing based on legitimate interests.
• Right to withdraw consent — Where processing is based on consent, you have the right to withdraw it at any time without affecting the lawfulness of processing prior to withdrawal.
• Right to lodge a complaint — You have the right to lodge a complaint with the Commissioner for Information of Public Importance and Personal Data Protection of the Republic of Serbia (poverenik.rs).

To exercise any of these rights, please contact us at contact@clambero.com. We will respond within 30 days.

8. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. Our website is served over HTTPS (encrypted connection). We do not store sensitive personal data on our own servers.

9. Children's Privacy

Our website is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make significant changes, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.

11. Contact

For any questions, requests, or concerns regarding this Privacy Policy or the processing of your personal data, please contact us: